Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Welcome to Health Voice Ethiopia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Contact details (name, email address, phone number)
- Professional information (credentials, workplace, specialty)
- Account credentials and preferences
- Communication records and feedback
Non-Personal Information
- Browser type and version
- Device information and operating system
- IP address and general location data
- Pages visited, time spent, and navigation patterns
- Referring website or source
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services and platform functionality
- To respond to your inquiries, comments, or requests for assistance
- To send important updates, security alerts, and administrative messages
- To personalize your experience and deliver relevant content
- To analyze usage patterns and optimize our website performance
- To detect, prevent, and address technical issues or security breaches
- To comply with legal obligations and protect our rights
We will never sell your personal information to third parties. Your data is used solely for the purposes outlined in this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
| Type of Cookie | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality and security | Session |
| Analytics Cookies | Help us understand how visitors interact with our website | 2 years |
| Preference Cookies | Remember your settings and preferences | 1 year |
You can control cookie settings through your browser. However, disabling essential cookies may affect website functionality.
Third-Party Services
We may use third-party services to enhance our platform functionality:
- Google Analytics: For website traffic analysis and user behavior insights
- Social Media Platforms: For integration with social sharing features
- Payment Processors: For secure transaction handling (if applicable)
- Cloud Services: For data storage and backup solutions
These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.
Google AdSense
We use Google AdSense to display advertisements on our website. Google AdSense is an advertising service provided by Google that uses cookies to serve ads based on your visits to this site and other sites on the internet.
Google AdSense may use cookies to:
- Serve ads based on your prior visits to our website or other websites
- Collect information about your interactions with advertisements
- Measure ad performance and deliver relevant advertisements
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Secure server infrastructure and network protection
- Regular data backups and disaster recovery plans
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Limit how we use your information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
To exercise any of these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the bottom of this policy
- Post a prominent notice on our website for material changes
- Where required by law, seek your consent for significant changes
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@healthvoiceethiopia.com
- Through our contact form: Contact Us
We will respond to all legitimate requests within 30 days. If we need more time, we will notify you of the reason and extension period.
Last updated: December 31, 2025